Under the direction of, and reporting to the Operations Manager, this position is responsible for programming, troubleshooting, debugging and preparation of automation systems to customer specifications. Designing programs, able to teach and train customers and clients as well as maintaining, servicing, and repairing as needed.

Key Responsibilities: 

Responsible for the Safe, efficient, and courteous completion of assigned Installations and Service

• System installed to spec, meeting all items in scope of project
• System repairs in the field and at times immediate attention is needed
• Down production is number one priority
• Be a leader in the group to help develop other systems engineers
• Responsible for leading the group when the manager is out
• Work with manager to help with scheduling 

Responsible for maintaining training on new technologies

• Present classes needed to manager
• Be open minded to continuous technology change
• Be willing to learn on the fly

Responsible for maintaining detailed documentation

• Robot data sheets filled out on every service call or new system install
• Return checklist completed on all service calls and installs
• Backups saved for every service call and install, and saved per the process 

Responsible for Customer Experience Excellence

• Clean, professional appearance and behavior
• Make every customer interaction the best it can be
• The face of CM2 to our customers

Maintain CM2 Culture

• Lead by example internally and externally
• Live our core values
• Be a culture mascot

Preferred Qualifications:

• Associates degree in robotics, robot programming or automation preferred.
• 1-years ’experience in automation preferred.

Competencies:

• High level of ethics, honesty, and transparency
• Must possess excellent analytics, organization and problem-solving skills.
• Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines.
• Ability to maintain confidentiality with respect to Central McGowan operations, ownership, internally and externally.
• Strong verbal and written communication skills
• Must be a good team-player, detail oriented and good at multi-tasking
• Excellent management and leadership ability
• Proficient with Microsoft Office or related software, and standard business equipment (phone, computer, copier/scanner etc.).

Work Conditions:

• Location: 123 Roosevelt Rd, St Cloud MN, 56201
• Travel: 50-75% - Rarely Overnight

Physical requirements:

• Prolonged periods sitting at a desk and working at a computer.
• Must be able to lift objects weighing up to 50 pounds.

Our Benefits & Perks

We believe in taking care of our team. That’s why we offer a comprehensive benefits package designed to support your health, financial wellbeing, and overall work-life balance.

Our benefits include:

• Medical, dental, and vision insurance
• $1,500 annual employer contribution to your HSA
• Accident and critical illness coverage
• Short-term and long-term disability insurance
• Wellness reimbursement program
• Employee recognition and appreciation programs
• And more!

We are committed to supporting our employees both inside and outside of the workplace.